Tax Defense Network: BBB Rating & Dispute Resolution Processes
Tax Defense Network provides information about Better Business Bureau (BBB) that can be useful to consumers. The BBB has been trusted by consumers since its 1912. Although the BBB has been accused of being a for-profit organization, Tax Defense Network reminds consumers that the BBB also reviews and provides rating to businesses who are non-members. There are more than 600,000 companies with the highest A+ ratings that do not pay membership fees to the BBB.
Tax Defense Network: BBB Rating and Accreditation System
According to Tax Defense Network, the BBB rates companies from A+ to F. If a business does not provide basic information such as a company background and its standards and company activities, the BBB assigns a ‘Not Rated’ status to the business. Any information that is insufficient to judge or have an opinion about a business is put in ‘Not Rated’ status by the BBB.
Even if a business gets a low rating because of insufficient information, the BBB informs consumers that the rating was because of insufficient information. Apart from providing a rating, the BBB investigates the facts about a business, all of which they try to authenticate by verifying with the company itself. Tax Defense Network informs consumers that the BBB judges businesses impartially and does not endorse or recommend products, businesses, or services.
Tax Defense Network: Dispute Resolution Process of BBB
Tax Defense Network explains that the BBB’s dispute resolution procedures are set up by the Council of the Better Business Bureaus and implemented by local BBBs. The BBB tries to resolve disputes through mediation and low-cost arbitration. It acts as a neutral party taking into account the viewpoints of both the parties involved.
Complaints that are not handled by the BBB are transferred to other appropriate agencies. The BBB does not handle conflicts that have gone to court or in cases where the process of going to court has been initiated.
Tax Defense Network looks into the criteria for businesses for BBB mediation. A business does not necessarily need to be a member of the BBB to use its mediation services. The BBB’s mediation services are free to all businesses and consumers. Participation in the resolution of a dispute does not mean a business will be required to be accredited by the BBB in the future.
If a business decides to cease its membership with the BBB it does not affect its rating with the BBB.
Tax Defense Network: BBB Prevents Fraud
Tax Defense Network informs consumers that the BBB monitors businesses that are accredited. The organization also works closely with local, state and federal law enforcement agencies, and provides them relevant information on potential frauds.
In many instances, the BBB was the first organization to know about an evolving scam, and alerted relevant authorities and the public about it. Tax Defense Network is aware that the BBB does not have law enforcement powers, but it shares important information about businesses with the public by alerting them about scammers.
Tax Defense Network believes that the good work of organizations such as the BBB has made a difference to the marketplace. It prevents consumers from being duped by fraudulent businesses and ensures the maintenance of a safe consumer environment.